Email Administration

• 
  Teacher Aadil Mehmood
• Students 1/100 Students
• Category Instructor Led,Tech Support
• 0 Modules 0 Lessons /0 Quizes

The ” Email Administration ” course gives an essential introduction to email assistance, focusing on its critical role in modern communication. In this Learn IT’s course you will receive a comprehensive grasp of email protocols, standards, and commonly used clients. The course goes through email setup, setting, and troubleshooting, as well as effective contact and address book management. You will understand the need for effective filtering, spam control, email security, and email related problem resolution. By the end of the “Email Administration” course the participants will have improved abilities in email hosting support, including troubleshooting, efficient administration, and exceptional customer service.

1. 1. 1. 1. Introduction to Email Support and its Importance

         2. Understanding Email Protocols and Standards

         3. Overview of Common Email Clients

         4. Email Account Setup and Configuration

         5. POP3, IMAP, and Exchange Server Settings

         6. Troubleshooting Email Setup Issues

         7. Managing Email Contacts and Address Books

         8. Creating and Organizing Email Folders

         9. Resolving Issues with Email Contacts

         10. Composing and Sending Emails

         11. Email Formatting and Attachments

         12. Troubleshooting Email Delivery Issues

         13. Email Filtering and Spam Management

         14. Configuring Email Filters and Rules

         15. Handling Junk and Phishing Emails

         16. Email Security and Encryption

         17. Protecting Email Accounts and Passwords

         18. Dealing with Email Security Threats

         19. Troubleshooting Common Email Issues

         20. Dealing with Email Security Threats

         21. Customer Service Skills for Email Support